How ISO 27001:2022 Certification Boosts Trust in Gambling Operations

Understanding ISO 27001:2022 Certification

_{Author: Chanté Williamson}

‍The internationally recognised ISO 27001:2022 standard provides a key data security and risk management framework. Companies applying for the information security management system (ISMS) certification against the 2022 version must first establish and implement robust ISMS controls and risk management protocols and ensure such controls are maintained and continuously improved.  

iGaming operators benefit from partnering with suppliers that have obtained ISO 27001:2022 certification, as they can rest knowing that a robust risk management framework is in place that protects both their players’ personal information and that of their employees, financial transactions, and operational data from cyber threats. Such controls include the implementation of a systematic approach to managing sensitive data, aiming to maintain the confidentiality, integrity and availability of information to reduce security risks.

Why ISO 27001:2022 Matters in iGaming

ISO 27001:2022 certification signals a company’s commitment to implementing and adhering to the highest security standards and best practices in an industry where data security is paramount. 

iGaming, as with all forms of online services, is vulnerable to cyber security threats, cyber-attacks and data breaches, which can lead to financial loss for the operators and service providers, reputational damage, loss of credibility, and hefty regulatory penalties. The controls required by the standard ensure that a number of security controls are implemented to safeguard digital assets and personal information, enhance operational resilience, and maintain compliance with global data protection laws.

Key Benefits for iGaming Operators:

1. Enhanced Security Measures: Security is paramount in iGaming. ISO 27001:2022 ensures stringent security processes, procedures, and policies that protect against data breaches, such as cyberattacks and unauthorised access to sensitive data. These measures include data encryption, controlled access, risk assessment controls, and incident response strategies.
2. Regulatory Compliance: The global gambling market holds ISO 27001:2022 certification in high esteem, with many jurisdictions recognising ISO 27001 certification. Some markets waive additional security audits for licensed operators who maintain their current certification. 
3. Increased Player Confidence: Building trust and reputation among industry professionals and players is crucial to any successful operator. Responsible Gaming practices and robust security measures are high on the list of requirements, both of which establish the operator as a responsible, reliable, and secure business. Operators holding ISO 27001:2022 certification demonstrate a proactive approach to security, reassuring players that their personal and financial information is well protected.
4. Competitive Advantage: Certification distinguishes an operator from competitors by demonstrating a commitment to best security practices. Certification assures stakeholders, including regulators and business partners, of the brand’s reputation for integrity, strengthening business relationships.
5. Operational Efficiency and Risk Management: The risk management controls required to be put in place by the ISO 27001:2022 standard play a key role in the identification of potential risks and weaknesses and improve internal processes, reducing downtime, financial losses, and regulatory fines related to data breaches.

Why Work with ISO 27001:2022 Certified Providers?

IGaming operators should collaborate with providers who uphold high-security standards—working with an ISO 27001:2022 certified provider, such as WA.Technology, means partnering with a company that undergoes extensive security audits and ongoing testing, demonstrating compliance with international best practices. A provider that takes their own security seriously will do the same for their clients and partners.

WA.Technology’s ISO 27001:2022 Certification

WA.Technology has achieved ISO 27001:2022 certification status, reinforcing its dedication to maintaining stringent security measures. The certification process involved an in-depth evaluation of its information security policies, ensuring first-rate protection against potential threats, including unauthorised data access and cyber vulnerabilities.

Francesca Grech, ISO Coordinator at WA.Technology, stated: “ISO 27001:2022 is the gold standard for security for any online business. At WA.Technology, we understand the importance of implementing security measures that protect our partners’ information while strengthening trust and credibility.”

The Future of Secure iGaming

iGaming regulatory bodies increasingly favour ISO 27001 certification as a benchmark for security compliance. Operators and suppliers who achieve this certification position themselves at the forefront of industry standards, ensuring a secure, compliant, and player-focused gaming environment for all parties.

Operators looking to enhance security, streamline compliance, and gain a competitive edge must work with ISO 27001:2022-certified providers. It is a strategic decision that ensures data integrity and long-term success in the market.

WA.Technology is committed to Responsible Gaming practices. Read our Responsible Gaming Statement to learn more.